Terms and conditions

ParkShark is a digital platform operated by Lev Vakurov as a sole proprietorship (Einzelfirma), based at Bünzweg 5, 5605 Dottikon, Aargau, Switzerland. ParkShark facilitates the publication, discovery and booking of parking spaces and connects parking-space providers with parking-space seekers.

“You” means the person using the service. A “space provider” is a person or company authorised to offer a parking space; a “driver” is a person seeking or using one.

Lev Vakurov is the contracting party for the ParkShark platform and services.

ParkShark acts as an intermediary between space providers and drivers. Unless expressly stated otherwise, the parking agreement is concluded directly between the space provider and the driver. ParkShark does not own or lease the parking spaces and does not take possession or custody of vehicles.

A space provider is responsible for making an offered space available and for complying with all applicable legal requirements relating to the space and its offering. ParkShark does not provide vehicle insurance or guarantee that a parking space is supervised or guarded.

These terms must be made available before you enter an agreement using the service. Your mandatory legal rights are unaffected.

You must have the legal capacity and any required authority to enter the relevant agreement. To drive or offer parking, you must meet the legal requirements that apply to that activity. If you act for a company or another person, you must be authorised to do so.

Provide accurate account and contact information and keep it up to date. Protect your sign-in credentials, do not share an account in a way that compromises security, and promptly report suspected unauthorised access. You are responsible for actions you authorise through your account; responsibility for unauthorised activity remains subject to applicable law.

Guest access and account requirements vary by feature. Creating an account does not establish ownership of a space, verify a listing or guarantee a booking.

ParkShark provides features including account management, parking-space listings, maps, location-based search, vehicle information, bookings and payment functionality. Available features may vary by platform and may be updated from time to time.

Only offer a space you own or are authorised to make available. Obtain any necessary landlord, co-owner, building-management or other permissions, and comply with local parking, planning, safety and tax requirements.

Describe the location, dimensions, vehicle restrictions, accessibility, availability, price and access arrangements accurately. Use photos you have the right to publish. Keep availability current and do not knowingly accept incompatible bookings for the same space.

Disclose material restrictions before a driver commits. Keep private access information out of public descriptions and images. Do not represent a space as secure, insured, accessible or suitable for charging unless that statement is accurate.

If you cannot honour an agreed booking or discover a safety issue, inform the driver and support promptly. You remain responsible for any obligations arising from your agreement with the driver.

Check the destination, vehicle dimensions, restrictions, dates, times and access instructions before booking or arriving. Provide accurate vehicle details where required. Road signs, property restrictions and lawful instructions take precedence over an estimated map position or route.

Use the space only for the agreed vehicle, purpose and period. Do not obstruct access, create hazards, damage property, transfer access to another person without permission or remain beyond the agreed time without a new arrangement.

Drive and park lawfully. Do not operate the app while driving. Report an inaccessible or unsafe space and contact support or the provider rather than entering without permission. For immediate danger, contact the emergency services.

Review the listing, parking time zone, vehicle information, selected interval, price and any cancellation conditions shown before confirming. Search results, a saved draft, an estimated price or an unfinished booking screen do not reserve a space.

Where booking is available, check the saved booking status in the app. A pending or failed request is not a confirmed reservation. Emails and push alerts are supplementary and may be delayed or unavailable.

A booking is confirmed only after the booking process has been successfully completed and, where payment is required, the required payment has been successfully processed. The booking confirmation shown in the app or sent by email constitutes confirmation of the booking.

A long-term enquiry or contact with a provider does not by itself create a lease or give exclusive possession. Any additional agreement must be expressly agreed by the relevant parties. Changing dates or extending a stay requires availability and a new confirmed arrangement; do not assume an extension has been accepted.

Prices are displayed before a booking is confirmed. The applicable price, currency and any applicable ParkShark service fees, payment-processing fees or other charges will be shown before you commit to the booking.

Payments are processed through the payment service provider integrated into ParkShark. ParkShark does not store full payment-card details.

Where applicable, amounts payable to space providers are paid through the payment service provider in accordance with the applicable payout process.

By confirming a paid booking, you authorise the applicable payment to be charged using the payment method selected during checkout.

ParkShark may charge service or platform fees where these are disclosed before the booking is confirmed.

Cancellation and refund conditions applicable to a booking are displayed before the booking is confirmed.

Where a refund is applicable, it will normally be processed through the payment service provider used for the booking.

If a provider cannot honour a confirmed booking, ParkShark may cancel the booking and arrange any applicable refund in accordance with the applicable cancellation and refund conditions.

If a parking space is inaccessible, materially different from its listing, unsafe or otherwise unusable, contact the provider and ParkShark support promptly with the booking reference.

Deleting the app or an account does not cancel an existing booking or remove any outstanding payment, refund or other obligation.

These terms do not remove any statutory cancellation, refund or other remedy available to you.

Do not use ParkShark for fraud, unlawful discrimination, harassment, impersonation or other illegal activity. Do not publish misleading listings, disclose someone else’s personal information without authority, or use contact information obtained through a booking for unsolicited marketing.

Do not bypass access controls, obtain another user’s private information, interfere with the service, distribute malicious software, or copy service data in a way that infringes rights or materially disrupts operation. Legitimate security reports can be sent privately to support.

You keep ownership of content you submit. You grant ParkShark the limited permission needed to store, format, display and transmit it to operate the features you use, including showing listings and preserving booking information as described in the Privacy Policy. This permission does not transfer ownership or authorise unrelated use of your content.

You must have the rights needed to submit content and must not infringe another person’s privacy or intellectual property. Tell support if you believe content is unlawful or violates your rights, identifying the relevant listing or material.

ParkShark’s app, website, branding and original materials remain protected by applicable intellectual-property rights. You may use the app and website for their intended purposes, subject to these terms and any applicable app-store licence. Third-party maps and other materials remain subject to their owners’ rights.

Maps, location estimates, routes and travel times can be incomplete or inaccurate. They do not establish permission to park or guarantee a journey time. Check the actual space, signs and access conditions.

Apple, Google, sign-in providers, app stores and navigation or email services may apply their own terms to the services they provide. Opening another app or external link may take you to a service ParkShark does not operate. The Privacy Policy explains the providers used by each platform.

ParkShark may be interrupted by maintenance, connectivity problems, provider outages or defects. We do not promise uninterrupted availability, a particular number of spaces or that a particular listing will meet your needs. Keep the information you need for an agreed stay available independently of a notification.

Each party remains responsible under applicable law for its own conduct and obligations. Using the platform does not make ParkShark the insurer or custodian of a vehicle or property. Contact the provider and support if a problem concerns an agreed parking service.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for intentional wrongdoing or gross negligence where applicable, or limits mandatory consumer rights. These terms do not impose a fixed liability cap or require you to waive statutory remedies.

Access or content may be restricted where reasonably necessary to address a serious breach, fraud, security risk, unlawful content or legal requirement. Where practicable, we will explain the reason and allow you to respond; urgent protective action may be taken first. Contact support to request a review.

You can stop using ParkShark at any time. On iOS, you can request account deletion through Account → Edit profile → Delete account. Users of either iOS or Android can request deletion of their ParkShark account, where applicable, and associated personal data by emailing support@parkshark.ch. Address active bookings with the other party before closing an account. See the retention and deletion section for what the current deletion process removes and retains.

Closing an account does not affect any outstanding payment, refund, payout, chargeback or other financial obligation arising from bookings or use of the platform.

Ending access does not retrospectively change an existing agreement or extinguish rights and obligations that must continue to resolve it.

The ParkShark Privacy Policy explains how information is handled on both platforms and the website, including location, profiles, listings, bookings and analytics. Acceptance of service terms is not a substitute for any separate permission or consent required for data processing.

Manage iOS email, push and analytics preferences in Account → Privacy and device permissions in system settings. Service communications and replies to your requests may still be needed. The website support form opens a draft in your email app; you must send it to contact us.

Changes will be identified by an updated date. Material contractual changes will be communicated before they apply, with acceptance obtained where required. New terms do not retrospectively alter an existing booking. You may stop using the service if you do not accept proposed future terms, subject to existing obligations.

If a dispute arises, contact ParkShark at support@parkshark.ch or by post at Lev Vakurov, ParkShark, Bünzweg 5, 5605 Dottikon, Switzerland, with the relevant booking or listing reference, supporting information and the outcome you seek. ParkShark reserves the right to decide the outcome within its internal dispute-resolution process, acting reasonably and considering the available information. We will communicate our decision and its reasons by email.

Appeal within 7 calendar days: you may appeal by replying to the decision email or contacting support@parkshark.ch within seven calendar days after receiving the decision. Identify the decision, explain why you disagree and include any additional supporting information. Our decision email will state the appeal deadline.

ParkShark will review a timely appeal and communicate the outcome and reasons by email. ParkShark retains the final decision within this internal process following the appeal. If no appeal is submitted within the seven-day period, the original decision becomes final within the internal process.

Your legal rights remain unaffected: internal finality does not prevent either party from seeking remedies through competent courts, regulators or any dispute-resolution body available under applicable law. The seven-day appeal period does not shorten any statutory deadline or make an internal appeal a prerequisite to exercising those rights.

Applicable law determines your rights and the competent courts. These terms do not select an exclusive court, require arbitration or remove protections you have under mandatory local law. If any provision cannot be enforced, the remaining provisions apply to the extent permitted by law.